Jose Luis Soto, MHA - Senior Executive Casino Host.
Casino complaints are often long-winded and are never usually solved overnight, so it’s best to not expect miracles straight away. A gambling complaint will usually require an investigation, so it’s better to have a strong mind going into the complaint to avoid disappointment and further stress. We hope you’ll never need to use us, but just in case you do, keep reading to find out.

Casino guests create digital TITO tickets on their mobile devices by scanning an existing voucher or via their VIP Preferred e-check accounts. They are then able to easily pair their mobile device to any slot or table game by simply scanning a QR code and can easily reload from their phone and retrieve their funds once playing is complete. Play is never interrupted to get cash.

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